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Rating:  -
amazon sent a generic "ST-350" instead of the product in the picture. I purchased the authentic Brother product 1-2 years ago, same web page, no problems. This time, Amazon sent me a generic instead of the pictured product. I thought I was paying for the authentic brother product.
Rating:  -
The cartridge fits and operates just fine, but you should realize that it is not a Brother brand cartridge. It is some generic thing that would probably void the factory warranty. Since my toner was gone and my warranty has expired, I figured it was easier just to try it rather than send it back complaining that it wasn't actually a Brother brand cartridge. But its not really what I thought I was buying. And the delivery time was slower than normal Amazon shipping times.
Rating:  -
I've tried the generic ink products for my Brother MCF7820N printer and have been very disappointed. If I stick with the new Brother brand replacements for ink and drum, I have been very satisfied.
Rating: -
Advertising pictured a new branded Brother cartridge and the Brother box it comes in. Fine print noted not a Brother brand & recycled. Very misleading. Will never do business with them again.
Caveat emptor
Rating: -
BIG NOTE - Reviewers who state this is not a genuine new Brother brand cartridge are purchasing from one of the 'other' vendors (listed on the top right of the page). PURCHASE DIRECT THROUGH AMAZON to guarantee receipt of geniune new Brother product.
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Months ago, after checking prices for replacement toner on our work MFC, on a whim I thought I'd check Amazon, and was very happily surprised to find the same cartridge for $20 less than any other seller!
Fast, free shipping, Amazon customer service, and C. MACPHAIL's masking tape trick is icing on the cake.
We have since purchased this through Amazon 5 times in the past 6 months, we've always received a genuine new Brother cartridge.
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